Accreditation

Complaints and Appeals

Any problems or concerns should be made in writing (letter or email) to:

Charles Baukal, Ph.D.
Director, John Zink Institute
John Zink Company LLC
11920 E. Apache
Tulsa, OK 74116
charles.baukal@johnzink.com

You will receive a written response to your complaint after the problem has been reviewed and analyzed. If you are not satisfied with the response, you may appeal in writing (letter or email) to:

Charlene Isley
Global Leader, Process Burner Aftermarket
John Zink Company, LLC
11920 E. Apache
Tulsa, OK 74116
charlene.isley@johnzink.com

Please allow a few weeks for a response.

If you are not satisfied with the response from the John Zink InstituteSM, you may contact the accreditor of the program:

International Association of Continuing Education and Training (IACET)
11130 Sunrise Valley Drive
Suite 350
Reston, VA 20190
Telephone: +1.703.763.0705
Fax: +1.703.634.6274
Email: Info@IACET.org
Website: www.iacet.org