Complaints and Appeals
Any problems or concerns should be made in writing (letter or email) to:
Myra Fanning
Training Leader, Koch Engineered Solutions InstituteSM
John Zink Company LLC / Koch Engineered Solutions
11920 E. Apache
Tulsa, OK 74116
myra.fanning@kes.global
You will receive a written response to your complaint after the problem has been reviewed and analyzed. If you are not satisfied with the response, you may appeal in writing (letter or email) to:
Ryan Potter
Vice President, Process & Technology
Koch Engineered Solutions
11920 E. Apache
Tulsa, OK 74116
ryan.potter@kes.global
Please allow a few weeks for a response.
If you are not satisfied with the response from the KES InstituteSM, you may contact the accreditor of the program:
International Association of Continuing Education and Training (IACET)
11130 Sunrise Valley Drive
Suite 350
Reston, VA 20190
Telephone: +1.703.763.0705
Fax: +1.703.634.6274
Email: Info@IACET.org
Website: www.iacet.org
